What is Contactless Ordering for Restaurants?

COVID-19 has impacted the restaurant industry beyond any repair in the real sense. The dwindling sales have lead to the foreclosure of many small and big restaurant chains around the world. 

Changes have been made throughout the industry to mitigate the impact of COVID and grow confidence among customers to visit the restaurants and eat outside. Thereby bringing some life into the market.

There has been a lot of noise around Contactless Ordering, as to what it is and how it can grow confidence among customers to dine outside at restaurants.

So, let?s understand what it means.

CONTACTLESS ORDERING

As the name suggests, contactless ordering is a dine-in experience that involves no close contact with restaurant staff and minimal touching of shared surfaces. This means that guests can view the menu, place their order, and pay for their meal all on their own with the help of technology such as QR codes.

As per a study conducted in the U.S.A by a research firm,82% of customers said that contactless payments would make them feel safe dining in, and 81% said the same about contactless ordering options.

Countries like China have been using QR code ordering for several years because it offers many benefits for both diners and restaurants.

How does Contactless Ordering work?

Using contactless ordering is extremely simple and easy. Let?s see how through the following steps:

  1. The customer scans a custom QR code with the built-in camera of their mobile device or via hiqr. in. This immediately redirects the customer to the restaurant?s contactless menu.
  2. After browsing the digital menu, the customer selects the items they wish to order.
  3. An order is sent to the restaurant manager application and the kitchen
  4. After placing their order, the customer can complete a contactless payment using a payment mode of their choice like Paypal, Stripe, etc.

How to set up a contactless ordering experience for guests at your restaurant?

Shoocal offers a comprehensive system to restaurants to provide a seamless ordering experience to their guests. Scanning a QR code, receiving the ordering information to soliciting guests? feedback, all can be done easily via Shoocal?s Contactless Ordering solution. To have a detailed view of our product, schedule a demo.

Contactless Ordering

How to Scan a QR code for Menu?

Click to Scan a QR Code

 

With the advent of COVID-19, the restaurant and hospitality industry has been forced to adapt to the rapid changes in hygiene and safety of customers. Restaurants and Hotels not only have to adopt evolving industry standards for cleanliness. They have to let their customers know that they are taking the best of measures.

QR Menu is the solution to address the safety and cleanliness of restaurants and hotels. Not only does a QR code menu offer a touch-free menu experience but also ensures minimal & germ-free dining. With paper menu now being a thing of the past, let?s understand how to scan a QR code and access the dishes or services offered by the restaurant or a hotel. Scan a QR code is fairly simple, you can use the How to Scan a QR Code infographic that you can place anywhere to help your customers understand the process.

 

How do I Scan a QR Code with my Phone?

It is fairly similar to use the QR code Menu on an iPhone or an Android Device. Hence, we shall explain a step by step process for both the systems together.?

 

How do I Scan a QR Menu from my Phone?

  • Browser.
  • Google Lens.
  • Camera App.

 

Let’s first take a look at, How to Scan a QR menu with the Camera App from the Phone.

  1. Open the Camera app. You can do this from the Home or Lock screens.
  2. Point your device at the QR code menu so that it appears on your screen similar to any other time you?ve taken a picture.
  3. The device will recognize the QR code menu and will show you a notification at the top or at the bottom of your screen.
  4. Click on the notification to access the digital menu.

Browser

Now, let’s take a look at it. How to Scan a QR menu with the Browser from your Phone.?

  1. Open the default Browser on your phone, for eg. Safari, Chrome, Firefox, etc
  2. Type hiqr.in to the URL.
  3. Once the hiqr.in the website opens up, you will see a scanner flashing on your screen.
  4. Point your device at the QR code menu so that the QR code appears on your screen.
  5. An ?Open Link? notification will pop up on your screen.
  6. Click on the link to access the digital menu.

Google Lens

Last but not the least, let’s take a look at How to Scan a QR menu with the Google Lens from the Phone.

  1. Download the Google Lens App from the iOS store for iPhone users & Play Store for Android Users.
  2. Open the Google App and press the Google Lens icon on the right side of the search bar. It?s immediately to the left of the microphone icon at the far right side of the search bar.
  3. Point your device at the QR code menu so that it appears on your screen.
  4. A notification will pop up at the middle & bottom of the screen. Click on the notification to access the digital menu.

Rolling out a touchless menu has become a necessity in the current times of this pandemic. Keeping that in mind, SHOOCAL is offering FREE DIGITAL MENU / FREE QR CODE MENU to all the restaurants and hotels around the world. We would like to do our bit to support the F&B and Hospitality industry during these difficult times. A QR code menu signals to your customers that you?re committed to giving them a safe, germ-free experience.

Camera

QR code menus can be easily scanned by almost all smartphone cameras. Even if the camera app fails to scan the QR code menu, there are tons of QR Scanner apps available on the Google Play Store & iOS store. and QR code scanners allow us to scan from farther away and at numerous angles. Read our How to Scan a QR code menu to understand the complete process.

 

Click to Scan a QR Code

 

Scan a QR code

What is Digital Menu?

Digital Menu – Hard copies of restaurants are becoming archaic and will be a thing of the past in the next few years. Thanks to the rapid growth of digitization around the world across industries which in part can be accredited to the development of smartphones. Replacing the hard copies of restaurant menus with the digital menu will help you in ways more than one. Not only is it cost-effective since you will not have to print menus every time you bring in the slightest change, but it is also very appealing to the eyes since your customers can see the entire menu in one sight, which in turn will help you in upselling, engaging and understanding the customers better.

First lets understand what is Digital Menu?

Digital Menu is a digitized version of a restaurant menu available to your customers via QR codes. Customers visiting your restaurant can scan the QR codes from their respective tables via their smartphone camera. For more on this read How to Scan QR Code Menu.

Lets look at some of the benefits of digital menu that can really catapult your restaurant to an upward trajectory in terms of revenue and experience.

  • Digital menu boards make it quick and easy to update menu items, pricing, and other content.
  • Visually impactful signage creates an appetite for menu items and offers an opportunity to upsell, increasing restaurant revenue.
  • Digital menu combined with predictive audience analytics can tailor relevant and appealing options for customers in real time
  • When employees dont have to update menu boards, they can focus on providing excellent customer service. This can also translate into potential cost savings.
  • Digital menu can help keep your guests entertained with dynamic content and videos. These on-brand experiences can help cement guest loyalty.

One of the most exciting things about digital menus is that they can be used for much more than menus alone. At restaurants, in particular, about one-third of customers report that digital menus influence their purchasing decisions, making them great for promotional content. With big, bold screens that grab and hold attention, you can showcase new items, a local supplier, a seasonal ingredient, or a limited-time offering.

To help you overcome through these stressed times, we are offering FREE DIGITAL MENU to restaurants & hotels around the world.

QR code menus can be easily scanned by almost all smartphone cameras. Even if the camera app fails to scan the QR code menu, there are tons of QR Scanner apps available on the Google Play Store & iOS store. and QR code scanners allow us to scan from farther away and at numerous angles. Read our How to Scan a QR code menu to understand the complete process.


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